Shipping and Returns
All our products are perfectly manufactured by hand and made to order. For us to give you the best possible product we have some production lead times to keep in mind. These lead times exclude shipping.
We know you can't wait to start decorating, we have a lead time of 4-6 weeks on wall stickers, we don't keep stock, we cut our orders as they are placed.
The long waiting period is due to the fact that this is a side line business and we order our stock from Bloemfontein, and with us being in Upington, we don't have all the luxuries like the big guys living in the city :)
Wooden Orders take up to 8 weeks to complete and send out.
Items ordered during a SALE the lead time can take a bit longer due to the rush of orders. Delivery can take up to 8 weeks for wall stickers and 10 weeks for wooden decor. Please keep this in mind when planning your projects.
We use a Courier company called Internet Express to deliver all our parcels straight to your delivery address.
You are also more than welcome to collect your stickers from us in Upington.
We do 7 business days Money back guarantee after you received your mural, however we do not accept refund for change mind or given wrong details. Because your wallpaper is custom made to fit your wall which means it cannot be returned. However, if you are not satisfied with the wallpaper please contact us and we will try to help you in any way we can.