Terms of service

Here’s your customer-friendly Terms of Service updated for custom printed products + copyright protection, with clear, strong wording but still easy to read:


Terms of Service

Overview

Welcome to Lady Lea’s Wall Decal Co.

We specialise in custom-made, printed products, created specifically for each customer. By using our website or placing an order, you agree to the terms below.

If you do not agree, please do not use our website.

Our store is hosted on Shopify.


Using Our Website

By using our site, you agree:
• To use it lawfully and respectfully
• Not to misuse, copy, or interfere with the website
• Not to upload harmful files or viruses

We reserve the right to refuse service or block access if these terms are not followed.


Custom Products & Orders

• All our products are custom made and printed to order
• Once an order is placed, production begins specifically for you
• Colours may vary slightly depending on your screen and printing process
• Please ensure all details, sizes, and spelling are correct before placing your order

Because products are custom made, results may vary slightly and are produced based on the information provided by the customer.


Pricing & Changes

• Prices may change without notice
• Products or services may be updated or discontinued at any time


Third-Party Services

Some parts of our website may link to third-party services.

We are not responsible for:
• Their content or policies
• Any transactions made through them


Copyright & Intellectual Property

All designs, artwork, products, and content created by Lady Lea’s are copyright protected.

• You may not copy, reproduce, resell, or distribute any of our designs without written permission
• You may not use our designs for commercial purposes without consent
• Any unauthorised use, copying, or reproduction of our work may result in legal action

We take our creative work seriously and protect it accordingly.


Your Submissions

If you provide custom content (e.g. names, photos, wording):
• You confirm that you have the right to use that content
• You grant us permission to use it to create your product

We are not responsible for copyright issues related to customer-supplied content.


Errors & Updates

We may correct any errors (such as pricing, descriptions, or availability) at any time, even after an order has been placed.


Privacy & POPIA Compliance

We respect your privacy and handle your information in line with the Protection of Personal Information Act.

We collect your information to:
• Process and deliver your order
• Communicate with you
• Improve our services

We will:
• Keep your information secure and confidential
• Never sell your personal information
• Only share it when necessary (e.g. with couriers)

You may request access, correction, or deletion of your information by contacting:
hello@ladyleas.co.za


Liability

While we take great care in producing high-quality custom products:

• Use of our website and products is at your own risk
• We are not responsible for indirect damages or losses
• Slight variations in colour, size, or finish may occur due to the custom nature of our products


Changes to These Terms

We may update these Terms at any time. Continued use of our website means you accept any changes.


Governing Law

These Terms are governed by the laws of South Africa.


Contact Us

For any questions, please contact:
hello@ladyleas.co.za